Proceed When
Going Over the Boss's Head
Ideally, the boss is the person you turn to when you have a dilemma. When they are the problem, it's a different story. Traditional advice says going over your supervisor's head is never an option. Realistically, it may be necessary. When going over your boss' head is inevitable, proceed carefully. Exhaust every opportunity to resolve the matter.
Instructions
1. Determine if the issue is serious enough to warrant this action. There are crucial situations that make it necessary to proceed over the boss' head; when the company is at risk; supervisor is engaged in unethical or illegal activity; or the boss exhibits harassing behavior.
2. Attempt to resolve the problem by addressing the matter with the boss directly and in a variety of ways. Have an optimistic attitude, and evaluate your options before you go forward with any action.
3. Consider whether it's in the best interest of the company to proceed. Gather evidence and facts to support your case. Collect all relevant email and correspondence with your boss. Use information that shows how the issue transpired and how you tried to solve the problem.
4. Go to your Human Resources department to find out the policies that are in place.
Make a final decision whether the matter dictates going to the boss' immediate supervisor.
